Troubleshooting

 

As you can see on the SoundRacer Listed Cars page, SoundRacer works fine on most car models on the market today.
If your SoundRacer does not work as expected, then you can try the following:

 

RPM tracking: If the sound does not follow the engine RPM.

FM radio reception: If the sound from the radio is not good.

SoundRacer X missing sound files: If you lost the files on the MicroSD card

 

RPM tracking

If there is no first beep or second two beeps, then SoundRacer has a problem to detect the alternator signal and rpm.

This can happen if the alternator signal is too weak compared to other electrical noise on the 12V system.
In some cars the alternator signal is too weak if there is no electrical load on the alternator. (Typical for this situation is that SoundRacer works fine a few minutes after start when the alternator is charging the battery and then fails to follow the engine rpm when the battery is fully charged).

In that case it can help to turn on the rear window heating, headlights, seat heating or other electrical equipment.

In other cars the noice level can be too high on the 12V. Then try switching off the fan, air condition or other potential sources of electrical noise.

If the engine sound repeatedly changes to higher rpm when the engine is idling then try to lock the idling to a higher rpm.
This makes the rpm detection avoid the higher noise levels that some cars have around and below the idling rpm.
Also other problems with rpm following can be reduced by this action.

Locking the idling to a higher rpm: This is done by not releasing the throttle fully during startup, after the first beep you keep the rpm at approximately 1300-1700 rpm until the two beeps confirms the idling detection.

 

Special installation: Developed by a customer and requires some wiring in the car and a 12V Cigarette Lighter Plug Extension Cable. We have not tested and cannot take any responsibility for the installation, it is up to the installer to make it right. First connect a wire to a fused 12V supply that is on when ignition is on (so that the SoundRacer does not drain the battery when the car is not used). Then wind the wire three turns around the cable to one of the spark plugs and then to the 12V extension socket where the SoundRacer is placed. The customer says: “Now calibrating is very easy.. I was unable to let the calibration fail, it never fails!... And most important of it all, it revs and idles very accurate as the engine is revving and idling!”

In diesel cars it may work by winding the wire around a cable to an injection nozzle.

 

SoundRacer X possible solution: The SoundRacer X has a feature that has to be tested on several problem cars before we know if it can help so we have not included it in the user manual yet. It selects different signal amplifications by setting a parameter when generating a sound file with the included software. Standard setting is 1 and you can generate three sound files with the settings 2, 3 and 4. If you want to try these files you need to transfer them to the MicroSD card and test in the car. They will load after the standard sounds, the V12 (setting 2) loads after the standard Suzuki sound, then a Suzuki (setting 3) sound and a Harley (setting 4) sound. If you take the time to test it we appreciate if you report the results here. You can also send a message askin for us to email you the sound files for test.

 

FM radio reception

On some cars the SoundRacer engine sound is weak or disturbed by noice.
One reason can be that SoundRacer is too far from the car radio or the antenna or that the car windows have a metallic coating that prevents the radio signals from SoundRacer to reach the antenna.

 

The best solution is to connect SoundRacer directly to the AUX input socket available in most modern cars.  Just connect the included cable to the AUX output/input socket on SoundRacer. 
This is very useful in areas with many FM radio stations where it can be difficult to find a free FM frequency. It may also give a better sound quality in som cars. AUX output is implemented on all SoundRacer V10J and on V8, V12 manufactured after September 2012.

By governmental restrictions the FM transmission power must be very small in products like SoundRacer. One solution can be to get a separate 12V plug and socket cable and try other positions of the SoundRacer inside the car.

Another reason can be that there is a radio station close to the frequency you have selected on SoundRacer, try to find a frequency on the radio were no stations are transmitting on nearby frequencies, example if there is no station on 91,0-91,1-91,2-91,3-91,4 MHz you should select 91,2MHz on the radio and SoundRacer and there would be no interference. We know that in some areas there are so many FM radio stations that it is hard to find an empty space.

It is also depending on the selectivity of the car radio, better receivers has a narrow frequency band and are not easily disturbed by radio stations on nearby frequencies.



If you still are not satisfied with your SoundRacer you could ask the retailer if you can return the units for refund of payment. Many retailers have that policy.

Please report the SoundRacer function to us here - it can help us to support other customers. Thanks!

 

SoundRacer X missing sound files

 

It has happened that the MicroSD card in SoundRacer X has been empty so when you press the SOUND button then no new sound is loaded

Here you can download a zip file with the MicroSD content DOWNLOAD

The content is scanned with AVG Internet Security: No treats detected.

Format the MicroSD card and copy all the six .srf files to the card.

The other files and folders can you keep on your computer.

Sorry for the problem caused, we are improving the production quality.



Team SoundRacer

1.      The SoundRacer X has a feature that has to be tested on several problem cars before we know if it can help so we have not included it in the user manual yet. It selects different signal amplifications by setting a parameter when generating a sound file with the included software. Standard setting is 1 and I have attached three sound files with the settings 2, 3 and 4. If you want to try these files you need to transfer them to the MicroSD card and test in the car. They will load after the standard sounds, the V12 (setting 2) loads after the standard Suzuki sound, then a Suzuki (setting 3) sound and a Harley (setting 4) sound. I appreciate if you take the time to test it and report to me.

 
 
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